Program

This year’s speakers will share in detail the work they’re doing, how it’s going, and what comes next. Full recordings of the live broadcast and watch parties will be available on demand for everyone who registers.

Live broadcast

September 26, 2024 10:10 AM
September 26, 2024 10:55 AM
Sep 26
10:10 am
10:55 am
CDT
Live broadcast
September 26, 2024 11:00 AM
September 26, 2024 11:45 AM
Sep 26
11:00 am
11:45 am
CDT
Live broadcast
Amy Grinstead

Senior Content Designer, IKEA

September 26, 2024 11:50 AM
September 26, 2024 12:45 PM
Sep 26
11:50 am
12:45 pm
CDT
Panel
Chelsea Larsson

Sr. Director of Experience Design, Expedia Group

Valerie Qi

Model Designer, OpenAI

Ryan Reid

Principal UX Writer, Figma

Kent Morita

Conversation Designer, Google

September 26, 2024 3:05 PM
September 26, 2024 3:50 PM
Sep 26
3:05 pm
3:50 pm
CDT
Live broadcast
Andy Healey

Independent Design Lead

September 26, 2024 3:55 PM
September 26, 2024 4:45 PM
Sep 26
3:55 pm
4:45 pm
CDT
Live broadcast
Lily Rutman

Staff Content Designer, DoorDash

September 27, 2024 10:10 AM
September 27, 2024 10:55 AM
Sep 27
10:10 am
10:55 am
CDT
Live broadcast
Jacquelyn Iyamah

Equity Designer, Uber and Making the Body a Home

September 27, 2024 11:00 AM
September 27, 2024 11:45 AM
Sep 27
11:00 am
11:45 am
CDT
Live broadcast
Alli Mooney

VP, Mastercard

September 27, 2024 11:50 AM
September 27, 2024 12:45 PM
Sep 27
11:50 am
12:45 pm
CDT
Panel
Shannon Leahy

Senior Content Design Manager, Capital One

Jane Ruffino

Founder and UX Content Consultant, Character

Hannah Stephenson

Content Strategy Manager, Capital One

Damilola Aderombi

Co-Founder, UX Writers Africa

September 27, 2024 3:05 PM
September 27, 2024 3:50 PM
Sep 27
3:05 pm
3:50 pm
CDT
Live broadcast
Rob MacFie

Content Design Director, Wise

September 27, 2024 3:55 PM
September 27, 2024 4:45 PM
Sep 27
3:55 pm
4:45 pm
CDT
Live broadcast
JR Miller

UX Manager, Google

September 26, 2024 8:30 AM
September 26, 2024 9:30 AM
Sep 26
8:30 am
9:30 am
CDT
Watch party
Connie Verzak

Senior Multilingual Content Strategist, Bixal

Kate Rustad

Multilingual Content Strategist, Bixal

September 26, 2024 8:30 AM
September 26, 2024 9:30 AM
Sep 26
8:30 am
9:30 am
CDT
Watch party
Sílvia Griso Sayas

Content Strategy/Operations Lead; Linguist, Independent

September 26, 2024 1:30 PM
September 26, 2024 2:30 PM
Sep 26
1:30 pm
2:30 pm
CDT
Watch party
Jenny Scribani

UX Writing Practice Lead, Best Buy Canada

September 26, 2024 1:30 PM
September 26, 2024 2:30 PM
Sep 26
1:30 pm
2:30 pm
CDT
Watch party
September 26, 2024 5:15 PM
September 26, 2024 6:15 PM
Sep 26
5:15 pm
6:15 pm
CDT
Watch party
Urmi Rahman

Content Designer, Meta and WhatsApp

September 26, 2024 5:15 PM
September 26, 2024 6:15 PM
Sep 26
5:15 pm
6:15 pm
CDT
Watch party
Gina Karlikoff

Senior Content Designer, Atlassian

September 27, 2024 8:30 AM
September 27, 2024 9:30 AM
Sep 27
8:30 am
9:30 am
CDT
Watch party
Abby Bajuniemi

Staff UX Researcher, Independent UX Research Leader, and Linguist

September 27, 2024 8:30 AM
September 27, 2024 9:30 AM
Sep 27
8:30 am
9:30 am
CDT
Watch party
Kelsey Drillen

Director, Content Design, PointClickCare

September 27, 2024 1:30 PM
September 27, 2024 2:30 PM
Sep 27
1:30 pm
2:30 pm
CDT
Watch party
Allison Biesboer

Senior Content Design Manager, Visa, Inc.

September 27, 2024 1:30 PM
September 27, 2024 2:30 PM
Sep 27
1:30 pm
2:30 pm
CDT
Watch party
Kelsey Shanesy

Senior Manager of Content Design, Target

September 27, 2024 5:15 PM
September 27, 2024 6:15 PM
Sep 27
5:15 pm
6:15 pm
CDT
Watch party
Kevin Bui

Senior Content Designer, Atlassian

September 27, 2024 5:15 PM
September 27, 2024 6:15 PM
Sep 27
5:15 pm
6:15 pm
CDT
Watch party
Liz MacDonald

Director of Content Strategy, Monterey Bay Aquarium

Thursday, September 26

September 26, 2024 8:30 AM
September 26, 2024 9:30 AM
8:30 am
9:30 am
CDT
Watch party
Confident content design for an LEP audience: How to build a culturally-conscious user archetype
Confident content design for an LEP audience: How to build a culturally-conscious user archetype
Connie Verzak

Senior Multilingual Content Strategist, Bixal

Kate Rustad

Multilingual Content Strategist, Bixal

September 26, 2024 8:30 AM
September 26, 2024 9:30 AM
8:30 am
9:30 am
CDT
Watch party
More than just rules: How to build content systems that foster critical thinking
More than just rules: How to build content systems that foster critical thinking
Sílvia Griso Sayas

Content Strategy/Operations Lead; Linguist, Independent

September 26, 2024 9:30 AM
September 26, 2024 10:00 AM
9:30 am
10:00 am
CDT
Break
30-minute break
30-minute break
September 26, 2024 10:00 AM
September 26, 2024 10:10 AM
10:00 am
10:10 am
CDT
Host remarks
Welcome to Button
Welcome to Button
September 26, 2024 10:10 AM
September 26, 2024 10:55 AM
10:10 am
10:55 am
CDT
Live broadcast
To be announced!
To be announced!
September 26, 2024 10:55 AM
September 26, 2024 11:00 AM
10:55 am
11:00 am
CDT
Break
5-minute break
5-minute break
September 26, 2024 11:00 AM
September 26, 2024 11:45 AM
11:00 am
11:45 am
CDT
Live broadcast
Twinkle in the eye: When and how to play with tone of voice in IKEA digital commerce
Twinkle in the eye: When and how to play with tone of voice in IKEA digital commerce
Amy Grinstead

Senior Content Designer, IKEA

September 26, 2024 11:45 AM
September 26, 2024 11:50 AM
11:45 am
11:50 am
CDT
Break
5-minute break
5-minute break
September 26, 2024 11:50 AM
September 26, 2024 12:45 PM
11:50 am
12:45 pm
CDT
Panel
May I AI? Real talk from content designers who have a seat at the AI table
May I AI? Real talk from content designers who have a seat at the AI table
Chelsea Larsson

Sr. Director of Experience Design, Expedia Group

Valerie Qi

Model Designer, OpenAI

Ryan Reid

Principal UX Writer, Figma

Kent Morita

Conversation Designer, Google

September 26, 2024 12:45 PM
September 26, 2024 1:30 PM
12:45 pm
1:30 pm
CDT
Break
45-minute break
45-minute break
September 26, 2024 1:30 PM
September 26, 2024 2:30 PM
1:30 pm
2:30 pm
CDT
Watch party
Data-driven messaging frameworks for content design
Data-driven messaging frameworks for content design
Jenny Scribani

UX Writing Practice Lead, Best Buy Canada

September 26, 2024 1:30 PM
September 26, 2024 2:30 PM
1:30 pm
2:30 pm
CDT
Watch party
To be announced!
To be announced!
September 26, 2024 2:30 PM
September 26, 2024 3:00 PM
2:30 pm
3:00 pm
CDT
Break
30-minute break
30-minute break
September 26, 2024 3:00 PM
September 26, 2024 3:05 PM
3:00 pm
3:05 pm
CDT
Host remarks
Welcome back
Welcome back
September 26, 2024 3:05 PM
September 26, 2024 3:50 PM
3:05 pm
3:50 pm
CDT
Live broadcast
Ethical e-commerce: How to content design your way to trustworthy products
Ethical e-commerce: How to content design your way to trustworthy products
Andy Healey

Independent Design Lead

September 26, 2024 3:50 PM
September 26, 2024 3:55 PM
3:50 pm
3:55 pm
CDT
Break
5-minute break
5-minute break
September 26, 2024 3:55 PM
September 26, 2024 4:45 PM
3:55 pm
4:45 pm
CDT
Live broadcast
Content and code: How to forge a partnership with engineering for content-led collaboration
Content and code: How to forge a partnership with engineering for content-led collaboration
Lily Rutman

Staff Content Designer, DoorDash

September 26, 2024 4:45 PM
September 26, 2024 5:15 PM
4:45 pm
5:15 pm
CDT
Break
30-minute break
30-minute break
September 26, 2024 5:15 PM
September 26, 2024 6:15 PM
5:15 pm
6:15 pm
CDT
Watch party
Naming product features for a global audience
Naming product features for a global audience
Urmi Rahman

Content Designer, Meta and WhatsApp

September 26, 2024 5:15 PM
September 26, 2024 6:15 PM
5:15 pm
6:15 pm
CDT
Watch party
Measuring content-only impact: SEQ (Single Ease Question) testing for content designers
Measuring content-only impact: SEQ (Single Ease Question) testing for content designers
Gina Karlikoff

Senior Content Designer, Atlassian

September 27, 2024 8:30 AM
September 27, 2024 9:30 AM
8:30 am
9:30 am
CDT
Watch party
Communication in context: How to design high-value Gen AI features informed by community norms
Communication in context: How to design high-value Gen AI features informed by community norms
Abby Bajuniemi

Staff UX Researcher, Independent UX Research Leader, and Linguist

September 27, 2024 8:30 AM
September 27, 2024 9:30 AM
8:30 am
9:30 am
CDT
Watch party
Externalizing UI text strings: How to streamline content updates and localization
Externalizing UI text strings: How to streamline content updates and localization
Kelsey Drillen

Director, Content Design, PointClickCare

September 27, 2024 9:30 AM
September 27, 2024 10:00 AM
9:30 am
10:00 am
CDT
Break
30-minute break
30-minute break
September 27, 2024 10:00 AM
September 27, 2024 10:10 AM
10:00 am
10:10 am
CDT
Host remarks
Welcome back
Welcome back
September 27, 2024 10:10 AM
September 27, 2024 10:55 AM
10:10 am
10:55 am
CDT
Live broadcast
Beyond white space: Equitable content design for digital and physical spaces
Beyond white space: Equitable content design for digital and physical spaces
Jacquelyn Iyamah

Equity Designer, Uber and Making the Body a Home

September 27, 2024 10:55 AM
September 27, 2024 11:00 AM
10:55 am
11:00 am
CDT
Break
5-minute break
5-minute break
September 27, 2024 11:00 AM
September 27, 2024 11:45 AM
11:00 am
11:45 am
CDT
Live broadcast
Storytelling in content design: How to build narratives into everything you do
Storytelling in content design: How to build narratives into everything you do
Alli Mooney

VP, Mastercard

September 27, 2024 11:45 AM
September 27, 2024 11:50 AM
11:45 am
11:50 am
CDT
Break
5-minute break
5-minute break
September 27, 2024 11:50 AM
September 27, 2024 12:45 PM
11:50 am
12:45 pm
CDT
Panel
Finding, building, and nurturing your community of practice with the resources you have
Finding, building, and nurturing your community of practice with the resources you have
Shannon Leahy

Senior Content Design Manager, Capital One

Jane Ruffino

Founder and UX Content Consultant, Character

Hannah Stephenson

Content Strategy Manager, Capital One

Damilola Aderombi

Co-Founder, UX Writers Africa

September 27, 2024 12:45 PM
September 27, 2024 1:30 PM
12:45 pm
1:30 pm
CDT
Break
45-minute break
45-minute break
September 27, 2024 1:30 PM
September 27, 2024 2:30 PM
1:30 pm
2:30 pm
CDT
Watch party
Content at the core: How to create an integrated content design system across your org
Content at the core: How to create an integrated content design system across your org
Allison Biesboer

Senior Content Design Manager, Visa, Inc.

September 27, 2024 1:30 PM
September 27, 2024 2:30 PM
1:30 pm
2:30 pm
CDT
Watch party
We did a content design audit sprint and you can, too
We did a content design audit sprint and you can, too
Kelsey Shanesy

Senior Manager of Content Design, Target

September 27, 2024 2:30 PM
September 27, 2024 3:00 PM
2:30 pm
3:00 pm
CDT
Break
30-minute break
30-minute break
September 27, 2024 3:00 PM
September 27, 2024 3:05 PM
3:00 pm
3:05 pm
CDT
Host remarks
Welcome back
Welcome back
September 27, 2024 3:05 PM
September 27, 2024 3:50 PM
3:05 pm
3:50 pm
CDT
Live broadcast
Lighting the path: How to create a healthy, mature, and equitable content design practice
Lighting the path: How to create a healthy, mature, and equitable content design practice
Rob MacFie

Content Design Director, Wise

September 27, 2024 3:50 PM
September 27, 2024 3:55 PM
3:50 pm
3:55 pm
CDT
Break
5-minute break
5-minute break
September 27, 2024 3:55 PM
September 27, 2024 4:45 PM
3:55 pm
4:45 pm
CDT
Live broadcast
Pitching with purpose: How to influence senior stakeholders like only a content designer can
Pitching with purpose: How to influence senior stakeholders like only a content designer can
JR Miller

UX Manager, Google

September 27, 2024 4:45 PM
September 27, 2024 5:15 PM
4:45 pm
5:15 pm
CDT
Break
30-minute break
30-minute break
September 27, 2024 5:15 PM
September 27, 2024 6:15 PM
5:15 pm
6:15 pm
CDT
Watch party
How to communicate bad news to customers
How to communicate bad news to customers
Kevin Bui

Senior Content Designer, Atlassian

September 27, 2024 5:15 PM
September 27, 2024 6:15 PM
5:15 pm
6:15 pm
CDT
Watch party
Transforming content team structure: From channel-centric to centralized expertise
Transforming content team structure: From channel-centric to centralized expertise
Liz MacDonald

Director of Content Strategy, Monterey Bay Aquarium

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