Senior Director of UX, Focus Brands
Whitney is currently the senior director of UX at Focus Brands. Previously, she was the director of content design at Instacart, where she grew the team from four to seventeen, and a director of content design at Mailchimp, where she started the UX content strategy practice. She’s entirely too emotionally invested in sports, and she lives in Atlanta with her thirteen-year-old Pomeranian, Grady Mae.
Content design is conflict management