Critique and the design process: Facilitating better feedback

Our ability to critique speaks directly to the quality of our conversations and collaboration with our teammates, whether they be designers, developers, or stakeholders. The ideas and designs we have for the services, products, and websites we create depend on this feedback.

This presentation examines the language, rules, and strategies for critique and provides participants with takeaways that can immediately be put to work to create a useful, collaborative environment for discussing design.

In this session, you’ll learn:

• What critique is and why feedback on its own is problematic
• How to introduce critique to team members who may be unfamiliar with it
• Ways to improve your ability to deliver, collect, and receive critique
• Facilitation techniques for improving the quality of feedback discussions
• Best practices for incorporating critiques into a design process
• Common challenges to critique in organizations and tools to overcome them