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In this interactive session, participants will learn how to design inclusive content for AI that is accessible, accurate, and reflective of culturally diverse communities.

Through open discussion and a presentation, attendees will gain an understanding of the importance of collaboration between content, UX, data, and other teams in achieving this goal. We will explore how to prioritize things like literacy levels and nuanced dialect when building content for an AI chatbot, and how to implement content strategy with this in mind across products and digital communication tools.

This session aims to educate and empower content designers, UX researchers, and data teams on:

• Creating culturally inclusive content that is accessible, diverse, and accurate
• Collaborating across teams to build a culture of inclusiveness
• Ensuring data and research representation is culturally inclusive
• Designing content that takes education and economic status into account