Rachel McConnell

Rachel is a content professional who’s designed experiences for brands such as Unilever, Deliveroo, Virgin Holidays, and John Lewis, among other well-known brands. She’s worked as a content designer, UX writer, content strategist, and content lead in her career, and she is currently a content design manager at BT. She’s also the author of Why You Need a Content Team and How to Build One.

2021 Session(s)

Rachel McConnell

Content Design Manager, BT

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