Main conference

October 18–19, 2023

From AI to accessibility, experience design to alignment, this year’s program goes deep on the content design skills, processes, and insights you need to succeed.

Plus, the camaraderie you’ll feel with other attendees is one-of-a-kind—real-time connections play out over two days of learning and fun!

We’ll announce the full schedule in late August, but in the meantime, here’s what to expect. (Breaks are not listed but will be taken liberally throughout the day!)

Note: All times listed in CDT (UTC+5). See the schedule across time zones!

October 18

  • 8:15–9:15 a.m. Watch parties
  • 9:30 a.m.–12:45 p.m. Live broadcast: Keynotes, live Q&As, panel
  • 1:45–2:45 p.m. Watch parties
  • 3:15–5:00 p.m. Live broadcast: Attendee spotlight, keynotes, Q&As
  • 5:30–6:30 p.m. Watch parties

October 19

  • 8:15–9:15 a.m. Watch parties
  • 9:30 a.m.–12:30 p.m. Live broadcast: Keynotes, Q&As, attendee spotlight
  • 1:30–2:30 p.m. Watch parties
  • 3:00–5:00 p.m. Live broadcast: Keynotes, Q&As, panel
  • 5:30–6:30 p.m. Watch parties
Get registration info

Keynotes

These live sessions feature a 25-minute talk, followed by an interactive Q&A with the speaker and Kristina Halvorson. Chat and submit your questions in our live Slack channel during the session.

Day
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Room
Aligning marketing and product experiences with content design
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Aishah Griffin
Aishah Griffin

Content Designer, Square

Day
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Room
Building culturally inclusive content for a sex education chatbot
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Attia Taylor
Attia Taylor

Senior Content Designer, Planned Parenthood Federation of America

Day
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end-time
Room
Creating safe and inclusive spaces for content design crits
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Charlie Boydell-Smith
Charlie Boydell-Smith

Senior Content Designer, Bupa

Day
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Room
From content designer to content disruptor: Prioritizing equity and inclusion in your work
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Abbiola Ballah
Abbiola Ballah

Equity & Inclusion Consultant, Phern Education Studios LLC

Day
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Room
Good enough to go: How to know when to call it with your content
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Roxanna Aliaga
Roxanna Aliaga

Head of Content Design, Cruise

Day
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end-time
Room
Hold my 🎉: How we’ve gone overboard with celebration in UX content and how to get back on track
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Jason Fox
Jason Fox

Content Designer, Independent

Day
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Room
Leading with heart when the world falls apart
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Michael Restiano
Michael Restiano

Senior Content Design Manager, Instacart

Day
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end-time
Room
Storytelling as connection: Building better relationships with users in content design
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Francesca Rodriguez Sawaya
Francesca Rodriguez Sawaya

Content Designer, Cisco

Day
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end-time
Room
Thriving in the everything, everywhere, all at once of content
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Lauren Pope
Lauren Pope

Director, La Pope Ltd

Day
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end-time
Room
What the *@$# does content design have to do with LLMs?
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Morgan Marie Quinn
Morgan Marie Quinn

UX Content Design Manager, Google

Library talks

Watch these pre-recorded talks anytime, or join watch parties during the event to watch along with the speaker and participate in a live Q&A on Zoom.

Day
start-time
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end-time
Room
Connected stories: Content across service journeys
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Shannan Yakamavage
Shannan Yakamavage

Senior Content Strategist, Northwestern Mutual

Day
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end-time
Room
Content design is conflict management
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Whitney Homans
Whitney Homans

Senior Director of UX, Focus Brands

Day
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end-time
Room
Content designer to prompt engineer: The role of content design in developing AI software features
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Trisha Causley
Trisha Causley

Staff Content Designer, Shopify

Day
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end-time
Room
Content diagramming: A framework for dealing with complex legacy copy and clarifying the system it’s trying to explain
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David Connis
David Connis

Senior UX Writer, Content Systems, OutSystems

Day
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Room
Content in service design: Creating cohesive experiences beyond the screen
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Kelsey Schwynn
Kelsey Schwynn

Chief Product Officer, Optimal Workshop

Day
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end-time
Room
Create customer stories that transform your content design work
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Jennie Tan
Jennie Tan

Staff Content Designer, Dropbox

Day
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end-time
Room
Critique and the design process: Facilitating better feedback
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Aaron Irizarry
Aaron Irizarry

Senior Director of Design, Capital One

Day
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end-time
Room
Designing experience content with ChatGPT
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Joe Armstrong
Joe Armstrong

Manager, Content Design, ATB Financial

Day
start-time
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end-time
Room
Experience variants: Taking users to the right information during long-term, cohorted feature rollouts
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Riya Chakravarty
Riya Chakravarty

Senior Content Designer, Atlassian

Day
start-time
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end-time
Room
Find the right words by framing the problem they need to solve
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Liz Pfeffer
Liz Pfeffer

Content Design Lead, Netflix

Day
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end-time
Room
Measuring content: The why, what, when, where, and how
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Relly Annett-Baker
Relly Annett-Baker

Head of UX Content Strategy, Google

Day
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Room
Stop advocating and take action: Practical steps to build influence in your organization
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Patrick Stafford
Patrick Stafford

CEO, UX Content Collective

Day
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Room
Terminology audits: How to get alignment on the way we say the thing
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Torrey Podmajersky
Torrey Podmajersky

President, Catbird Content

Panels

Watch practitioners, authors, and experts discuss hot topics in content design and UX. Participate in the conversation with fellow attendees and panelists in our live Slack channel.

Day
start-time
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end-time
Room
From order-takers to change-makers
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Relly Annett-Baker
Relly Annett-Baker

Head of UX Content Strategy, Google

Felicia Wu
Felicia Wu

Independent

Jody Allard
Jody Allard

Content Design Leader, Square

Rob MacFie
Rob MacFie

Content Design Director, Wise

Day
start-time
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end-time
Room
How to be fire without burning out
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Aladrian Goods
Aladrian Goods

Senior Design Manager, Content, Intuit

Chelsea Larsson
Chelsea Larsson

Head of Content Design, Partner Experiences, Expedia Group

Jonathan McFadden
Jonathan McFadden

Senior Content Designer, Shopify

Laura Lopez
Laura Lopez

Content Designer, Spotify

Register now

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