Many content designers struggle to capture their thinking and explain their work, approach, and decision rationale to peers and stakeholders. Artifacts can help shift others’ thinking about a problem or task, build shared understanding about complex topics, and ultimately build better products in a way that creates buy-in and shows the value of your work.

In this talk, we’ll cover frameworks to structure our thinking and show the work that goes into writing for UX, as well as strategies for socializing the artifacts you create.

In this session, you will learn how to:

• Understand when and how to use documentation tools to capture your thinking.
• Apply frameworks to help with decision-making, breaking down problems, influencing stakeholders, and more.
• Build a toolbox of practical methods to make your thinking clearer and more understandable (to yourself and other people).
• Structure your communication to help stakeholders understand your point of view and the value your work brings.
• Socialize and get buy-in on your ideas and decisions, adapting your approach to different audiences.