Higher education presents a unique set of challenges (or wicked problems), rooted in a resistance to change and the need to cater to a variety of stakeholders and audiences.
In an effort to redesign and rethink the student experience, the University of Colorado, Boulder, is going directly to its largest stakeholder: its students. This new approach removes barriers, empowering campus staff and students to tackle the university’s complex problems.
In this session, you’ll learn how to:
- Implement UX research and content strategy in a non-corporate setting.
- Conduct UX research even with limited resources.
- Explore the challenges and opportunities of communicating to a diverse audience.