As UX folks, we tend to agonize over every word. Are we being overly dramatic, or does each word choice truly matter? When it comes to service design, the answer is: Yes.
Find out why specific language is so critical to successful service. In this session, Sarah will cover:
As UX folks, we tend to agonize over every word. Are we being overly dramatic, or does each word choice truly matter? When it comes to service design, the answer is: Yes.
Find out why specific language is so critical to successful service. In this session, Sarah will cover:
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